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Dr. Mac's OS X Tip-of-the-Day  

Dr. Mac: A dozen ways to eject or unmount a recalcitrant CD or DVD...

By BOB LEVITUS

It seems there are more and more people reporting problems getting discs to pop out of some optical drives. I know I have to coax a disk to eject or a disk image to unmount using brute force every so often. And so I thought it would be nice to collect all the different ways to eject/dismount/open the drive tray/drive/slot.

So, because I've never seen it collected in one place before, here is the Dr. Mac semi-definitive list of ways to eject or open an optical disk drive tray or slot.

Add an Eject button to the Toolbar (View->Customize Toolbar) in Finder windows and use it to eject CD's).

Use the Eject key if your keyboard has one.

Drag the disc to the Trash.

Use the F12 key (10.1 and later). (You have to press and hold it for about 2 seconds. It's supposed to prevent you from accidentally opening the tray, but I do it when reaching for the backspace key all the time...)

Use the eject button, menu item, or keyboard shortcut in iTunes, Disk Utility, Toast, or any program that has an Eject Disc command.

Poking a straightened out paperclip in a drive's manual eject hole (if it has a manual eject hole; many don't these days) unlatches the drive and should let you pull the drawer open.

If the computer is not responding:

Start up from Mac OS OS 9.2 and follow the options in the 9.2 section. http://docs.info.apple.com/article.html?artnum=25345

Restart the computer and hold down the mouse button when you hear the chime.

Hold down Option and reboot to launch the OF Startup Manager. Use its eject option if you can.

During startup, press and hold the Command-Option-O-F key combination to enter Open Firmware, type "eject cd" in lower case letters, then hit return.

And, of course, there are a variety of eject helper applications you can find at MacUpdate or wherever fine shareware is available.

Believe it or not most of those came from a single Apple Knowledgebase article:

Power Mac G4 (QuickSilver) & (QuickSilver 2002): How to Open the CD/DVD Tray

http://docs.info.apple.com/article.html?artnum=25345

The paper clip trick is shown in great detail in these two articles:

iMac: Resetting the CD-ROM Eject Mechanism

http://docs.info.apple.com/article.html?artnum=30910

and

Power Mac G4 (QuickSilver) and (QuickSilver 2002): How to Eject a Disc From the DVD or CD Drive

http://docs.info.apple.com/article.html?artnum=88215

So, today's tip is that it pays to use the Apple Knowledgebase. As an added bonus I threw in a brief list of all the ways I know of to eject a CD or DVD.

If you know other ways... send 'em in. If there are enough good ones not found here I'll update the list and send it around again.

To discuss this tip (or anything you like) in Dr. Mac's OSXFAQ Forum, click here:

http://forums.osxfaq.com/viewtopic.php?t=2259

Bob LeVitus is a leading authority on Mac OS and the author of 39 books, including Mac OS X For Dummies and The Little iTunes Book.

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